Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in College Station come from postal codes 77843.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
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What isn't working?
Please let us know what issue you are experiencing with Optimum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Optimum?
1.98 out of 5 19,627 ratings
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Problems in the last 24 hours in College Station, Texas
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in College Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 08: Problems at Optimum
Optimum is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Optimum users through our website.
Internet (56%)
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TV (18%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (4%)
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Phone (3%)
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Live Outage Map Near College Station, Brazos County, Texas
The most recent Optimum outage reports came from the following cities:College Station.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 College Station | Phone | |
| College Station | Internet | |
| College Station | Total Blackout | |
| College Station | Total Blackout | |
| College Station | Internet | |
| Bryan | Phone |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Optimum Issues Reports Near College Station, Texas
Latest outage, problems and issue reports in College Station and nearby locations:
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It asks for my login then takes me to the dashboard. The mail icon goes away once logged in on the internet tab
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It ask for his password. I went through the link and tried optimum imap & pop settings. Also the suddenlink imap/pop settings. Still can't login as it fails the test
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
- Joseph Rixon (@joeyrix) reported
@OptimumHelp I’m canceling my service effective next month. “Supervisor” came to put in a new router the other day, and we are out of town and the internet is already not working again as we can’t access our security system. Customer service rep I spoke to couldn’t help me.
- Marcos Torres (@MarcosATorres3) reported
@OptimumHelp I’d like to talk to someone in customer service. The phone numbers on my bill and online are dead ends. My bill literally directed me to twitter for help.. this feels unnecessary.
- Yo Uncle’s Roommate (@rupert_baxter) reported
Hmmm anyone else having WiFi issues with @optimum in Brooklyn?
- Quaz (@QuazArxx) reported
Optimum came today to tell us nobody even came to fix the problem the first time. They attempted to change one small thing today and if it continues they have to change other things, ONLY WHEN SOMEONE HAPPENS TO BE IN THE AREA.Really @optimum???? Send a Field Tech
- ⁷ (@Promise061313) reported
@OptimumHelp after the storm, the WiFi significantly turned bad, please fix it. Not the first time or nor will it be the last time. Please fix Brooklyn, NY 11232 area
- kelso 🧚🏽✨ (@savvykels) reported
@optimum has the WORST customer service EVERRRRRRRRRR
- laura fig (@mamafig2) reported
@OptimumHelp I have been trying to reach someone. I wanted to cancel my service it was suspended a month ago. Your customer service is aweful
- ✨Daneisha M.✨ (@DuhKneeShuhh) reported
@OptimumHelp this is ridiculous!! Turn my service BACK ON!! What... the... FAWK?!
- 🇮🇹N≋U≋N≋Z≋I≋O🇮🇹 (@Nunzhophop) reported
@OptimumHelp You’re service is absolute garbage I’ve had dvr issues 2 times with 2 Samsung boxes already today and last Friday telling me to upgrade to cloud which I did then you take it away from me and a scheduled program I wanted to watch is gone thanks for nothing patience is getting thin
- Anwar Sadat (@AnwarSa95187329) reported
@optimum My account was closed and a bill was sent to me for non returned items, meanwhile the Technician who came to install my new service collected the said items to return them. What might be the problem?
